Shop Policies

Shipping

To ensure your jewelry arrives promptly, we process and ship orders on Mondays and Fridays. Orders placed by 5pm PST on these days will be dispatched on the same day, while those placed after this time will be shipped on the next scheduled shipping day. We appreciate your understanding and patience as we strive to get your beautiful pieces to you quickly and efficiently.

Returns

We only accept returns if the item is defective upon arrival. If you receive a piece that is damaged or not as described, please get in touch with us at bpyesworldmanager@gmail.com within 7 days of delivery with details and photos of the issue. We will work to resolve the matter through a replacement or repair. Please note that all pieces are final sale. We are unable to accept returns, refunds, or exchanges for any other reason.

Threadless Backings / Labret Posts

All of our threadless end earrings do not come with a backing. If you know the size that you need you can purchase posts on our website, if not we recommend going to your local piercing shop and purchasing backings from them in the correct size.